FAQs
If you wish to embroider your own custom logo to Televisi Star pants, we charge a flat fee of $50. This is a one-time charge only. Any further orders in the future using your custom logo will be free of charge. Please reach out to our Instagram (@televisistarcatalog) to place an order.
Any special requests to change our pattern or sizing will be subject to a flat fee of $50. This is a one-time charge only. Any further orders using your custom pattern and sizing will be free of charge. Please reach out to our Instagram (@televisistarcatalog) to place an order.
How long will my order take?Please allow a minimum of 3-4 weeks for production and 5-7 days for shipping. Because each piece is one-of-a-kind, we create every order in-house and require time to source our fabrics, embroider our designs, and sew our garments.
How much does shipping cost?
Please see shipping and return policy for more information.
Do you do free returns and refunds on any purchases?
We only issue refunds and exchanges due to defective and damaged items. Please see shipping and return policy for more information.
How can I place a wholesale order?Please visit our wholesale link here. Alternatively, you may email us at televisistarcatalog@gmail.com
Where do you sell your products? What other stores cary Televisi Star?We only sell via our online store www.televisistarcatalog.com. We do not have any physical storefronts yet; however, we can be found in select shops worldwide.